Privacy Policy

1. Information We Collect

When you register for an EmailsWave account or use our contact form, we collect the information you provide, including your username, email address, company name, and message content. When you use the email marketing platform, we also store your SMTP configuration, email templates, campaign data, and contact lists. We do not use third-party tracking cookies.

2. How We Use Your Information

We use the information you provide to: (a) operate and maintain our email marketing platform, (b) process and send your email campaigns, (c) respond to your inquiries, (d) manage your account and authenticate access, and (e) communicate with you about our products, services, and platform updates.

3. Data Storage & Security

Your data is stored securely on encrypted servers. Account passwords are hashed using bcrypt. SMTP credentials are encrypted at rest. All platform communications use TLS/SSL. We do not sell, trade, or share your personal information or your contact lists with third parties.

4. Email Campaign Data

Your email campaign content, contact lists, email templates, and delivery logs are private and owned by you. We do not access, read, or share your campaign data except as necessary to provide the email sending service.

5. Data Retention

We retain your account information and campaign data for as long as your account is active. If you request account deletion, all associated data (campaigns, contacts, templates, logs) will be permanently removed within 30 days.

6. Your Rights

You have the right to: request access to your personal data, correct inaccurate data, request deletion of your account and data, and export your contact lists and campaign data. To exercise these rights, contact us at contact@emailswave.com.

7. Compliance

EmailsWave is designed to help users comply with anti-spam regulations including CAN-SPAM, GDPR, and CASL. Users are responsible for ensuring their email campaigns comply with applicable laws and that recipients have opted in to receive communications.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance.

9. Contact Us

If you have questions about this privacy policy or your data, please contact us at contact@emailswave.com.